Terms and Conditions
Effective Date: March 19, 2025

Welcome to UM Gift Collection! By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before using our services.

1. General Terms

  • By using our website, you confirm that you are at least 18 years old or have parental consent.
  • We reserve the right to update, modify, or discontinue any part of our website without prior notice.
  • Violation of these terms may result in termination of your access to our services.

2. Products & Orders

  • All products displayed are subject to availability.
  • We reserve the right to cancel or refuse any order at our discretion.
  • Prices are subject to change without notice.

3. Payments

  • We accept Cash on Delivery (COD), Bank Transfers, and Online Payments.
  • Payment must be completed before an order is processed (except COD orders).
  • In case of payment failure, your order may be canceled.

4. Shipping & Delivery

  • We only ship within Pakistan.
  • Delivery times are estimates and may vary due to unforeseen circumstances.
  • Customers are responsible for providing a correct and complete shipping address.

For more details, read our Shipping Policy.

5. Returns & Refunds

  • We accept returns within 7 days of delivery, subject to our return policy.
  • Refunds are processed only for eligible items.
  • Customers must provide proof of purchase for any return or refund request.

For more details, read our Return Policy and Refund Policy.

6. User Accounts

  • Users may be required to create an account for placing orders.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • We are not responsible for unauthorized account access.

7. Intellectual Property

  • All content on our website, including logos, images, and text, is owned by UM Gift Collection.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We do not guarantee that our website will be error-free or uninterrupted.

9. Governing Law

  • These terms are governed by the laws of Pakistan.
  • Any disputes will be resolved through the courts in Lahore, Pakistan.

10. Changes to Terms & Conditions

We reserve the right to update these terms at any time. Changes will be posted on this page with the updated date.

11. Contact Us

For any questions regarding our Terms and Conditions, please contact us:

Thank you for shopping with UM Gift Collection! 🎁